Dan Pfeiffer Automotive
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Testimonials

 
Full Star Full Star Full Star Full Star Full Star
10-25-2019
Highly recommend!

Big thank you in all the help for me to buy this '13 Lincoln MKT! From the Sales Consultant Brad Smith in jumping through every curve ball I threw with my above average dilligence to John Moorhead in Finance for same reason and the Manager James Moorhead in making it all come together. Great place where people do what they say and give you everything you need to feel comfortable buying a new ride. I had been searching for months and they actually had multiple options and allowed me to have any inspected by a third party. Very open with any and all info. Highly recommend! I purchased the vehicle, warranty, gap coverage and used them for finance. I did research against every aspect and they offered competitive and highly rated products.

Mary Whittaker Duncan
Full Star Full Star Full Star Full Star Full Star
10-18-2019
Thank you!

I stopped into Dan Pfeiffer Automotive in Byron Center in a bit of a panic over a flapping side panel on a very windy day. I received such kind service as they popped the panel into place, taped the seam, and made me generally road-worthy again. I am very appreciative of their effort to help me out with something that had to be a bit out-of-the-ordinary on a Wednesday afternoon! Thank you!

Angela Benton
Full Star Full Star Full Star Full Star Full Star
8-14-2019
Very happy!

Very happy with these guys, they keep me coming back!

Justin C
Full Star Full Star Full Star Full Star Full Star
8-6-2019
Exceptional Experience!

My wife and I had an exceptional experience at Pfeiffer! John was knowledgeable, friendly, and made the experience as stress free as possible. James was also available to help us navigate the unique trade in challenge we presented them. We will be back!

Lynn G
Full Star Full Star Full Star Full Star Full Star
7-16-2019
Great Place!!!

Great Place!!!

Rick S
Full Star Full Star Full Star Full Star Full Star
7-13-2019
Great Customer Service!

Always helpful and professional. Great customer service. They always do a super job.

Andrew C
Full Star Full Star Full Star Full Star Full Star
7-3-2019
Best car buying experience we've ever had!

We probably had the best car buying experience we've ever had here. James was awesome to work with. He's very knowledgeable of the line all with a very hands off approach. It was almost like he was more interested in ensuring we got the car we wanted rather than selling us a car. Had a small issue when we first got the MKZ that Pfeiffer promptly took care of all while leaving us with a service loaner.

Celia S
Full Star Full Star Full Star Full Star Full Star
7-3-2019
Honest!

I never bought a car here nor have a I had any auto repairs completed at this site. What I can attest to is the honesty of the service rep (Eric) who sold me a $4.95 battery for a 1999 Mercury Marquis key fob and installed it at no cost. A week prior to this purchase, I spent 10 times as much at a national battery chain store for my Subaru key fob battery. He could have charged me much more and I would have never known. I feel that I had to applaud his honesty and acknowledge it.

Bart D
Full Star Full Star Full Star Full Star Full Star
6-20-2019
Extremely pleased!

These mechanics are exceptional. I have been extremely pleased with their work and advice. I cannot recommend them highly enough.

Scott T
Full Star Full Star Full Star Full Star Full Star
5-22-2019
Very Understanding!

The folks at Dan Pfeiffer (John Moorhead was my sales guy there) were very understanding of my need to get the vehicle inspected by a third party. This allowed for great trust between the dealer and myself. I really appreciate the patience exerted by them.

Steve L
Full Star Full Star Full Star Full Star Full Star
5-13-2019
Very Happy!

Very happy with this place especially with Gary Thorn the F&I Manager for the good interest rate. Nice selection of vehicles and they got us into the one we went out looking for.

Ken L
Full Star Full Star Full Star Full Star Full Star
4-26-2019
Appreciate the Service!

Pfeiffer's service department is a very professional and welcoming place. Although we had many issues with our vehicle that took many days to complete, we were offered a loaner car, updates on how things were going, etc. After explaining to Zach from service how long we planned to keep the car and how we planned to use it in the next few years, he helped find parts that were a reasonable price and appropriate for our car, along with offering advice about tires. We appreciate the time and efforts to accommodate our needs very much.

Ronald S
Full Star Full Star Full Star Full Star Full Star
4-22-2019
Excellent!

Service staff was excellent and work on car was prompt and very satisfactory.

Muaarijih L
Full Star Full Star Full Star Full Star Full Star
3-13-2019
5 stars!

Buying a car there as an easy and painless experience! Salesman Ethan was very knowledgeable and professional.

Brenda G
Full Star Full Star Full Star Full Star Full Star
3-1-2019
Nice and Courteous!

Nice, courteous, and good at quoting time & cost. Always happy to deal with the service department here.

Sarah H
Full Star Full Star Full Star Full Star Full Star
2-27-2019
Exceptional Service

I always receive exceptional service at Pfeiffer Lincoln located at 2424 28th street se. Dan Pfeiffer Lincoln is my choice, always. I especially love the service that is provided by the service department. Cal is absolutely wonderful. Nice service, nice people. Michael is great as well.

Nate K
Full Star Full Star Full Star Full Star Full Star
2-22-2019
A Dream Come True!

A Dream Come True! After experiencing an accident leaving me without a vehicle, the staff at Dan Pfeiffer Used Cars came to my rescue. Cliff, from the service department, drove out to my home (about 40 minutes away) and arrived with a smile. He was personable, friendly and didn't seem inconvenienced to bring my husband and I back to the lot. Upon arriving, I worked with Caroline and Gary who were literal miracle workers. Caroline is sweet and sincere, while Gary kept coming back with new offers and lower rates (something I would have never imagined!). Gary is very good at what he does and is a "no-bs" guy, very straightforward and honest and will work very hard for your business. After agreeing to an offer and terms (which felt like I had a great deal- WITHOUT any haggling, mind you), Cliff washed my new (to me) Ford Escape a second time that day and was detailing and polishing the windows and engine compartment with his cloth. You can tell they care deeply about what they do and about the customers they serve. Coming from two "Buy Here, Pay Here" car lots where I had previously paid 4-5x the vehicle value, expecting the worst, I walked away surprised and delighted - Dan Pfeiffer will be my go-to car dealer in the future, they've earned my loyalty an highly recommend them to anyone else that wants a zero pressure sales experience from genuinely amazing people.

Mark W
Full Star Full Star Full Star Full Star Full Star
1-15-2019
Honest and Really Cares

Chris in Grand Rapids service dept is straight up honest and really cares. As a client, I look forward to my next purchase of an MKX.

James H
Full Star Full Star Full Star Full Star Full Star
1-14-2019
Best Overall Buying Experience

Took my Lincoln in today for a check up and had another great experience. Pfeiffer has given me the best overall buying experience I have ever had. I'm treated very well here.

Nacyrima D
Full Star Full Star Full Star Full Star Full Star
1-12-2019
Great!

service was great got me right in for an oil change on my lincoln very friendly staff wait time was efficient

Renee C
Full Star Full Star Full Star Full Star Full Star
1-5-2019
Always treated very respectfully

Always treated very respectfully and have only good things to say about Pfeiffer in every aspect...from buying a vehicle to having service work done. I have even had a couple of “emergency” repairs and they took me in without an appointment and got me back on the road same day.

April G
Full Star Full Star Full Star Full Star Full Star
1-5-2019
Excellent!

Excellent communication and attention to detail! Michael, Jim and the rest of the team made our buying experience very smooth. We felt that they were genuinely caring and compassionate.

Dale L
Full Star Full Star Full Star Full Star Full Star
1-1-2019
Great service!!!!

Great service!!!! I was in and out of there in no time. My car was fixed right and cheaper then I thought it was going to be. Very happy!!! Would recommend all your service needs at this dealership.

Chris J
Full Star Full Star Full Star Full Star Full Star
12-22-2018
Great cars, people and service!

Great cars, people and service!

Amanda B
Full Star Full Star Full Star Full Star Full Star
12-22-2018
Super Happy

Had my oil pan changed here on Jeep and am super happy I chose to work with them. Their communication was great plus they got the job done in a timely manner!

Angie B
Full Star Full Star Full Star Full Star Full Star
12-21-2018
Quick, easy and great pricing!

James worked hard on getting the financing at the payment I was looking for! I am so excited with my purchases and look forward to come back again when I'm ready for a new one as well as to send others who are in the market!

Ben V
Full Star Full Star Full Star Full Star Full Star
12-19-2018
Great customer service

Ethan was amazing. Great customer service, very accommodating and he really helped us getting the car we wanted.

Grand Rapids
Amanda Bush
Full Star Full Star Full Star Full Star Full Star
12-12-2018
Oil Pan!

Had my oil pan changed here on Jeep and am super happy I chose to work with them. Their communication was great plus they got the job done in a timely manner!

Lori Smalley
Full Star Full Star Full Star Full Star Full Star
12-10-2018
3 cars!

I have had the pleasure of working with Bob Sanford at Dan Pfeiffer on 84th Street on my last 3 purchases over the last 2 years. Bob has always been a great person to work with and found me a car in 2017, and then found 1 for my daughter in Feb. 2018.

Carlos Hernandez
Full Star Full Star Full Star Full Star Full Star
12-1-2018
Service department is top notch!

Service department is top notch!

Mike D
Full Star Full Star Full Star Full Star Full Star
11-24-2018
Great Experience!

Great experience. Just had 4 tires put on and it was done quick and they kept to my appointment time.

Seth Longcore
Full Star Full Star Full Star Full Star Full Star
11-24-2018
Cal and dale will solve the problem that u have!

A great group of guys that work there. Expecally Cal and dale will solve the problem that u have if not somebody will.I promise u , u will not be disappointed.Thx again

Grand Rapids
Mike Druer
Full Star Full Star Full Star Full Star Full Star
11-14-2018
Great experience!

Just had 4 tires put on and it was done quick and they kept to my appointment time.

Grand Rapids
Ivan Dundalov
Full Star Full Star Full Star Full Star Full Star
11-7-2018
Second Car!

We needed a second car and decided to give this dealership a shot. Their prices were very competitive and had plenty of cars to choose from. If you ever visit this dealership, ask for Bruce Vandyke. He was very friendly. If he is able, he will fix any problem or concern you have. Really. One of the best agents we have ever worked with. Thank you for everything!

Vicki Walton
Full Star Full Star Full Star Full Star Full Star
11-6-2018
Everyone in this office was awesome.

Everyone in this office was awesome. They have a great selection of cars available and their no pressure sales made it very easy to choose them. Bought a car and the financing was made simple and quick they took the time to make sure I understood everything completely before signing. Staff is helpful and transparent highly recommend them.

Roy Farmer
Full Star Full Star Full Star Full Star Full Star
10-23-2018
Biggest thing was NO PRESSURE!

Great expirience with the sales staff. Ken was able to get me into the vehicle I wanted at a very reasonable price. All the staff I spoke with were very helpful and courteous. Biggest thing was NO PRESSURE on the sale. Overall great experience.

Grand Rapids
Chris Jacoby
Full Star Full Star Full Star Full Star Full Star
10-17-2018
Gret Selection!

Great selection, staff and service!

Grand Rapids
Anthony Cripps
Full Star Full Star Full Star Full Star Full Star
10-3-2018
SUV

Had a very good experience. Had been looking for a particular type of suv for Awhile and they came through with a fair deal and great service

Grand Rapids
Melissa Miasner
Full Star Full Star Full Star Full Star Full Star
9-19-2018
Great Cars!

Great cars! Great service! Always able to get the appointment I need. Bought 2 cars from these guys. Family friendly people.

Grand Rapids
Chad Kalkman
Full Star Full Star Full Star Full Star Full Star
9-5-2018
Ford Flex

I worked with Bruce VanDyke to purchase a Ford Flex He was great. He went out of his way to accommodate me. Highly recommend working with him and his team.

Bernie K.
Full Star Full Star Full Star Full Star Full Star
7-19-2018
Best Experience

Ok I have not bought a car from a dealership in a very long time. Well Saturday I pulled the trigger and bought a newer used car from Dan Pfeiffer. I worked with the most honest man. You hear horrible stories about all they care about is selling you a car. Well the gentle man I worked with was Patrick Kavanaugh. Hands down the easiest and best experience you could of asked for. Patrick spent as much time as I needed asking questions and when I picked the car up he spent another 45mins going over everything. I just wanted to say something nice about not only him but what a class dealership Pfeiffer is. Thanks Patrick, and I love my car,

Bryan Snoeyink
Full Star Full Star Full Star Full Star Full Star
2-5-2018
Excellent communication!

Cal and the service department are great to work with and have excellent communication.

Sara Upshaw
Full Star Full Star Full Star Full Star Full Star
1-22-2018
They will work within your budget!

Great Selection, they will get you financed, and they will work within your budget. If they don't have it, ask them to find you what you are looking for!

Douglas H.
Full Star Full Star Full Star Full Star Full Star
11-7-2017
Service is excellent here

Service is excellent here. Always get my car back washed and ready to go on time. Will definitely consider buying from here again when the need arises.